On behalf of the Cicero Fire Department, I want to extend our sincere gratitude for your exceptional service throughout the purchase of our 2010 Smeal 100' mid-mount platform. From our initial inquiry to the moment the truck was delivered on March 13, 2025, your team has demonstrated professionalism, expertise, and a commitment to customer satisfaction that is second to none. Your guidance and support throughout the entire process-from inspecting the truck at your facility to handling the purchase, repairs and preparation-ensured a seamless experience. The attention to detail and dedication to delivering a high quality apparatus did not go unnoticed, and we truly appreciate the effort put into making sure the truck was in excellent condition upon arrival. This new addition to our fleet will greatly enhance our capabilities, and we are confident it will serve our community well for years to come. We appreciate your partnership and look forward to working with Brindlee Mountain Fire Apparatus again in the future. Thank you again for your outstanding service! Sincerely, Lance Overholser Fire Chief Cicero Fire Department |
Professionalism, Expertise and Commitment to Customer Satisfaction